Latest Articles from Axxis Consulting

The SAP Service Cloud is part of the SAP Customer Experience suite and focuses on optimizing customer service. The SAP Service Cloud includes multiple handy tools to help you meet and exceed your customer’s expectations. Let’s get a complete overview of the SAP Service Cloud, its key features, and the package costs. Introduction of  SAP Service Cloud The SAP Service Cloud, formerly known as SAP Hybris Service Cloud and SAP...

Enterprise Resource Planning (ERP) is an integrated business management platform that gives you total control over the day-to-day operations of your business. Along with that, it provides you with a comprehensive understanding of the problems that may occur with workflow management, inventory, warehousing, vendor management, finances, accounting, and any other aspect of your business. Think about a scenario… You have implemented an on-premise ERP system. All your business managers need...

How do you know which CRM software is best? Salesforce or SAP?   Those questions are often asked. Want to find out, but no time to read this blog? Take our quick quiz to help you decide the best CRM software in just 12 questions!    Click here to TAKE THE QUIZ!   When not knowing the answer to this question, choosing the right CRM software can feel like an impossible...

When you think of IT outsourcing, the first thing that will cross your mind is whether it will be cost-effective and can you receive adequate support if any issue arises with the system. Many SME owners opt for cloud-based solutions offered as Software as a Service (SaaS), primarily for SAP business solutions. It is an extension of IT outsourcing in which you can get all facilities of SAP business solutions...

Just like the other comparisons we have made between Salesforce and SAP, this comparison will also give you a fair and clear overview of the two. Only this time, we dive deeper into the Service Cloud. Both Salesforce and SAP offer many features within their Service Cloud which easily and understandably give you the feeling of not knowing where to look. In this overview, we will discuss and compare the...

Since SAP introduces its rebranded Sales Cloud, there have been many discussions on which Sales Cloud is better; The Salesforce sales cloud or the SAP Sales Cloud. We understand that because of the many features in both Clouds, it is hard for you to make that decision. That is why we have decided to help you. In this article, we will make a comparison of the main features between the...

SAP Business One Cloud is an ERP (Enterprise resource planning) tool for SME (Small and Medium Enterprise). The affordable tool allows you to manage your business functions in one place. Everything runs on cloud giving you easy scalability and better performance. There are hundreds of things SME business has to deal with. SAP Business One Cloud makes everything easier for you by providing everything at a single place. So, businesses...

SAP Customer Experience or also called SAP C/4HANA is a CRM solution suite that helps you achieve customer excellence. From the first interaction that a customer has with your company to when they decide to purchase your company, SAP Customer Experience helps you with every step in the process. SAP can provide this through numerous integrated solutions. The SAP Customer Experience suite includes solutions for sales, marketing, service, commerce, and...

An Enterprise Resource Planning (ERP) system is an essential solution for businesses across the globe, especially in this age of digitization. However, enterprises especially the small and mid-sized ones (SMEs) who have a limited budget, must always consider the deployment type of an ERP system. More importantly, before investing in any platform.   Talking about deployment types, you have two primary categories – first is the cloud-based ERP system, or...

Over the years there have been many name changes, acquisitions, and improvements made by SAP for their CRM software. It could well be that you were searching for SAP Hybris or SAP C4C and was not able to find what you needed. If that’s the case, let us help you out! In this article, we will give you a quick overview of the SAP CRM history including SAP Hybris, SAP...

You are a small and mid-size business owner, and your business is on lockdown to help stem the pandemic caused by the coronavirus. Your people are forced to work from home, and suddenly business comes to a grinding halt. But does it necessarily? In this blog, I wanted to share with you 5 essential software tools that we at Axxis Consulting use to create a resemblance of normalcy during MCO...

It is no secret that analyzing the data will eventually help you in making better sales and growing your revenue. However, it becomes hard to check all the different types of data and predict something. That’s where your SAP Sales Cloud, the next-generation CRM software comes into consideration. It is an all in one suite which works on machine learning to help your business. Before getting more into the SAP...

Act faster, become more relevant, have a strong presence and sell more. The SAP Sales Cloud is able to offer you all those things within just one single solution. In this article, we will give you a full overview of the SAP Sales Cloud including what has changed, the new & improved features, and finally the package costs. Introduction of SAP Sales Cloud The SAP Sales Cloud offers a comprehensive...

So far you might have heard that SAP Business One serves to be an advanced solution for Enterprise Resource Planning (ERP). Nevertheless, SAP Business One is also a revolutionary business management software solution that is known to provide access to a comprehensive range of Customer Relationship Management (CRM) tools. The given set of tools helps in converting the available prospects into potential customers while growing the respective customer base of...

What is SAP C/4HANA? Somewhere along the line in your search for a CRM system, you came across the name C/4HANA. This might be the first time searching for SAP C/4HANA or maybe you have searched for it before but you just don’t fully understand it yet. In this article, we will explain what SAP C/4HANA is, what its key capabilities are, and how it could benefit your company. What...

Customer Relationship Management [or CRM for short] is a technology system that enables you to automate and integrate your customer-facing activities, such as sales, marketing, customer service, and e-commerce. CRM systems also offer tools for customer analytics, personalisation, social media, collaboration and more. To put it simply, a CRM system helps provide a better relationship between a company and its customers, enabling streamlined processes and increased profitability. A CRM system...

Over the last few of years the provision of cloud infrastructure for ERP systems in Singapore shifted from “exceptional” to mainstream. More and more of our customers approach us with the intention to move their existing hardware onto the cloud for various reasons. The decision to move your ERP solution from an on-premise hosting to a cloud hosting is not an easy one. To help you understand the implications and...

In recent years, social media platforms have revolutionized the way we communicate with our friends and family. At any given moment, we can offer them a glimpse into our lives by sharing our thoughts, pictures, videos, and more at the click of a button. This technology not only allows us to communicate and share, but also collaborate regardless of distance. While this technology has greatly affected our private lives, and...