- SAP CX (Sales & Service Cloud)
How to Improve Customer Experience?
To improve customer experience – First, you must understand what the customer is experiencing and identify wherein the entire process of operation the problem originates. Therefore, you need an integrated system that offers you a better understanding of CRM and daily business operations. With the help of SAP CRM, you will better understand your customer requirements and develop your marketing and sales targets. The objective of a Customer Relationship Management...