The modern CRM is the heart of a digital transformation for any company, and without it, you’ll get left behind. In order to bring your sales reps to the next level, you need data. You need a system that answers questions like: What percentage of time sales spends on selling vs. administrative tasks How aware are sales of customers’ needs? What are your best sales reps doing that is enabling...
Field service has become not only a critical factor when it comes to the overall customer experience, but a key competitive differentiator in many industries. However, creating and managing an agile, high-performing field service organization is a huge challenge. Therefore, SAP Field Service Management (FSM) can help you improve the efficiency and productivity of your field service operations. The Background of SAP Field Service Management SAP Field Service Management is...
Customer Relationship Management (CRM) empowers your sales reps to achieve more with less effort so they spend their time on things that actually matter. Without a CRM, all businesses face some common pain points or challenges, and these challenges result in a poor selling experience for sales reps, which in turn results in a poor customer experience. Pain Points without CRM How to Overcome Common Sales Challenges with CRM 1. ...
It’s no secret that buying and selling have become more complex in the last decade. The Internet has challenged the expertise of sales reps since buyers are a Google search away from the answers that they need. But, very often this can result in information overload, which is why the majority of B2B buyers find the whole purchasing process to be overwhelming. Because they are overwhelmed, buyers are looking to...
Enterprise Resource Planning (ERP) is an integrated business management platform that gives you total control over the day-to-day operations of your business. Along with that, it provides you with a comprehensive understanding of the problems that may occur with workflow management, inventory, warehousing, vendor management, finances, accounting, and any other aspect of your business. Think about a scenario… You have implemented an on-premise ERP system. All your business managers need...