Kyoei Denki has been a user of SAP Business One’s on-premise solution since 2007. While the company was satisfied with the current existing system, they soon realised that they needed to update it in order to support the growth of their business.
In addition, maintaining an on-premise system was proving to be a costly affair for the business. With only a small IT team in place, the team had difficulties keeping up with server issues and the daily demands of the existing system. The system was down on average once per month, which negatively impacted business operations.
Kyoei Denki also needed to find an easier and more seamless way to remotely access information from the system as the current method of accessing the system through a VPN was time-consuming and costly, hindering business expansion plans overseas.