Latest Articles from Axxis Consulting

In the world of Malaysian small and medium enterprises, Customer Relationship Management (CRM) has emerged as a pivotal tool, catalyzing growth and fostering lasting client connections. This article scrabbles into the profound significance of CRM for SMEs and shines a spotlight on the transformative benefits that Salesforce, offers to businesses in Malaysia. As the business ecosystem becomes increasingly competitive, SMEs are recognizing the indispensability of effective customer management for sustained...

Malaysia’s dynamic markеt saw a surgе in CRM systеms, еach promising to revolutionize customer rеlations. Let’s dеlvе into thе top 8 contеndеrs, assеssing how they empower Malaysian businesses to forgе lasting connections and drivе growth in an incrеasingly digital commеrcial landscapе. What is CRM? CRM stands for Customеr Rеlationship Management. It is a strategy for managing an organization’s relationships and interactions with current and potential customers. A CRM systеm helps...

When you start out in business, it might be fine to just maintain an Excel spreadsheet or jot down notes about customers and incoming orders. But as your business grows, this sort of record keeping will quickly start to show its limitations.  Check out our 6 warning signs it’s time to start managing your customer relationships more effectively:  1. There’s no single source for information Storing your customer and order...

Kuala Lumpur, 12/10/2023 – Axxis Consulting is now partnering with Salesforce, the global leader in CRM, to bring companies and their customers closer together. As an official Salesforce Reseller, Axxis Consulting will be the one-stop-shop for customers who are investing in the digital transformation of their business with Salesforce. As the number one CRM platform, Salesforce provides the 360 view on the customer that is essential to drive success from...

If you’ve decided to innovate your business by using digital tools, such as enterprise resource planning software, there is a high chance that you might be overwhelmed by the sea of options out there. If, by any chance, you have taken a step further and decided to move forward to use one of the best ERP tools, SAP Business One, the quest still doesn’t end here. There’s another crucial decision...