Roll-Out

If you run a global or regional business, you want to ensure visibility across your organization. In addition, common and standardized business processes are vital for scalability and continuous growth. However, local tax and financial requirements, language considerations and other local peculiarities obstruct in most cases a simple copy / paste approach.

Before the start of any roll-out project, the unique situation of the organization needs to be taken into consideration. Questions such as centralized versus decentralized master data management need to be discussed. Depending on your specific business requirements, we establish together with you the most suitable roadmap, sequence, and approach for a successful software roll-out.

There is no one-size-fits-all approach for implementations covering multiple countries. Depending on your organization and your specific business circumstances we evaluate options to decide on the most suitable approach for a multi-country roll-out. Options such as “simplified pilot site”, “highest ROI”, “most representative business site” are taken into consideration and assessed on their viability and chances of success.

As business never is static, the approach will remain flexible to accommodate business changes throughout the roll-out project. External factors may require a different prioritization and sequence as initially planned, and continuous communication between all stakeholders is crucial. Our experience executing roll-out projects across Asia will be invaluable to ensure the appropriate approach is selected to ensure project success.

Depending on the business requirements and the unique circumstances of the organization, we will identify the best mix of on-site and off-site deployment for a regional roll-out. Our experienced team will help you find a balance of local buy-in requirements and project cost considerations. Change management issues as well as data migration concerns will have to be taken into consideration.

Our consulting team has executed business transformation projects all across Asia. We have helped Fortune 500 companies to roll-out SAP from Japan to Australia, and helped local SME’s to integrate their subsidiaries in China and Thailand into one single platform. Our team speaks multiple languages, understands local requirements and cultural issues. We have successfully executed numerous business transformation projects all across Asia in both – off-site and on-site deployment teams.

Knowledge transfer and capability enablement is an integral component of our roll-out methodology. In most cases regionally operating organizations decide to build an internal competence center with the expertise to handle first-level support. In many roll-out projects we take initial lead roles to ensure a successful start. We train the internal team who works hand-in-hand with our experts to see through the first roll-out projects. Subsequent roll-outs are then sometimes lead by the client, and supported by our consulting team.

No matter whether you are a Fortune 500 company intending to build an ITIL®-compliant IT service management support operation to handle all future support requirements in-house, or you are a Singapore based SME and prefer to outsource all support functionality to our certified AMS center – we will work together with you to define the most suitable support operation for your organization.