How SMEs Can Prepare for the New Economy

The current economic climate has presented a variety of challenges for small and medium-sized organizations. According to new global research, transforming operations around new technologies and human experiences will be critical to resilience and growth.

SAP and Oxford Economics surveyed 400 executives from small and midsize organizations in Southeast Asia across 10 industries, following a larger global survey of 2,000 executives in 19 countries earlier in the year. Learn about their four recommendations for success:
  • Put the customer experience at the center of processes and organizational structures
  • Boost employee performance and talent retention with meaningful work experiences
  • Bridge process and technology gaps in data collection and analysis
  • Advance digital transformation to adapt to change with more flexibility

Download the Oxford Economic report “Digital, Resilient, and Experience-Driven”